THE REFLECTIVE SUPERVISION MODEL: AN EFFORT TO INCREASE NURSE JOB SATISFACTION

Santoso Santoso, Rita Kartika Sari, Anggorowati Anggorowati


DOI: https://doi.org/10.33546/bnj.195

Abstract


Background: Job satisfaction influences the quality of health services in hospitals. However, low job satisfaction of nurses exists in the literature and influenced by various factors, including supervision. Thus, a reflective supervision model is considered effective in improving nurse job satisfaction.

Objective: This study aims to analyze the effect of the reflective supervision model on nurse job satisfaction.

Methods: This was a quasi-experimental study with control group design conducted from May to July 2017 at two hospitals at Central Java, Indonesia. There were sixty-eight nurses selected using purposive sampling, with 34 nurses assigned in the experiment and control group. Data were collected using questionnaires and then analyzed by paired t-test.

Results: Paired t-test obtained p-value of 0.000, which indicated that the reflective supervision model has a significant influence to nurse work satisfaction.

Conclusion: The reflective supervision model has a significant effect in increasing nurse job satisfaction. Therefore, this model could be applied by the head nurses to improve nurse outcome indicator, especially for nurse job satisfaction.


Keywords


Job satisfaction, nurse, reflective supervision model

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References


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