Aldridge, M. D. (2005). Decreasing parental stress in the pediatric intensive care unit one unit’s experience. Critical Care Nurse, 25(6), 40-50.
Damaiyanti, M. (2008). Komunikasi terapeutik dalam praktik keperawatan [Therapeutic communication in nursing practice]. Bandung: Refika Aditama.
Diaz-Caneja, A., Gledhill, J., Weaver, T., Nadel, S., & Garralda, E. (2005). A child's admission to hospital: A qualitative study examining the experiences of parents. Intensive Care Medicine, 31(9), 1248-1254.
Hurlock, E. B. (2001). Developmental psychology. New York: McGraw-Hill Education.
Ismael, S., & Sastroasmoro, S. (2010). Dasar-dasar metodologi penelitian klinis [Basic Clinical Research Methodology]. Jakarta: Universitas Indonesia.
Miles, M. B., Huberman, A. M., & Saldana, J. (2014). Qualitative data analysis: A method sourcebook. CA, US: Sage Publications.
Northouse, P. G., & Northouse, L. L. (2007). Health communication: strategies for health professionals (4th ed.). New York: Appleton and Lange.
Osuoji, R., Coker, A., William, O., & Ajai, O. (2012). Assessment of parental distress and psychiatric morbidity before elective surgery in a lagos teaching hospital. East and Central African Journal of Surgery, 17(1), 22-28.
Patak, L., Wilson-Stronks, A., Costello, J., Kleinpell, R. M., Henneman, E. A., Person, C., & Happ, M. B. (2009). Improving patient-provider communication: a call to action. Journal of Nursing Administration, 39(9), 372.
Polit, D. F., & Beck, C. T. (2008). Nursing research: Generating and assessing evidence for nursing practice. Philadelphia: Wolters Kluwer Health/Lippincott Williams & Wilkins.
Riley, J. B. (2015). Communication in nursing. Philadelphia: Elsevier Health Sciences.
Stuart, G. W., & Sundeen, S. J. (2007). Buku saku keperawatan jiwa [Handbook of psychiatric nursing]. Jakarta: EGC.
Sugiyono, D. (2006). Statistika untuk penelitian [Statistic for research]. Bandung: CV. Alfabeta.
Supartini, Y. (2004). Buku ajar konsep dasar keperawatan anak [Teaching book of basic concept of pediatric nursing]. Jakarta: EGC.
Suryani, S. (2016). Komunikasi terapeutik: Teori dan praktek [Therapeutic communication: Theory and practice]. Jakarta: EGC.
Tanjung, M. S. (2005). Efek komunikasi terapeutik terhadap tingkat kecemasan pasien pre operasi di Rumah Sakit Haji Adam Malik Medan [Effect of therapeutic communication on anxiety in pre-op patients at Adam Malik Hospital Medan]. Jurnal Keperawatan Rufaidah Sumatera Utara, 6, 16-23.
Tay, L. H., Hegney, D., & Ang, E. (2011). Factors affecting effective communication between registered nurses and adult cancer patients in an inpatient setting: a systematic review. International Journal of Evidence‐Based Healthcare, 9(2), 151-164.
Ward, F. (2005). Parents and professionals in the NICU: Communication within the context of ethical decision making—An integrative review. Neonatal Network, 24(3), 25-33.
Wijayanti, E. S. (2010). Keefektifan komunikasi terapeutik untuk menurunkan kecemasan dan meningkatkan keberhasilan asuhan keperawatan keluarga klien dengan halusinasi dengar [Effectiveness of therapeutic communication in reducing anxiety and improve the succesfulness of family nursing care of client with auditory hallucination]. Surakarta: Universitas Sebelas Maret.
Wilkinson, S. (1991). Factors which influence how nurses communicate with cancer patients. Journal of Advanced Nursing, 16(6), 677-688.
Younis, J. R., Mabrouk, S. M., & Kamal, F. F. (2015). Effect of the planned therapeutic communication program on therapeutic communication skills of pediatric nurses. Journal of Nursing Education and Practice, 5(8), 109.